Your progress
How your year adds up
Every order moves you closer to the next status.
GoldMember
2026
Points earned in 2026
11,490pts
3 points per $1 as Gold
Spend in 2026
$3,830
Before tax and shipping
Points expire
2years
After your last order
Toward the 2027 status
62 days left in 2026
- Silver$3,000
- Gold$5,000
- Platinum$10,000
- Diamond$20,000
Another $1,170 by December 31 begins 2027 as Gold.
An example of a member’s year. Sign in to see yours.
Your status, year by year
Member benefits
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Member points
Earn points back on every order, at a rate set by your status. Every status is in the table below.
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First to know
Hear before anyone else about new and limited-edition products, and about our events.
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Access to premium items
Special pieces you can’t usually buy, and offers we share only with members.
Member status
Five Statuses
Set each January by your spend in the year before.
| Club | Silver | Gold | Platinum | Diamond | |
|---|---|---|---|---|---|
| Yearly spend | Free to join | $3K+ | $5K+ | $10K+ | $20K+ |
| Points per $1 | 1 | 2 | 3 | 5 | 10 |
| Birthday gift | 100 pts | Included | Included | Included | Included |
| Seasonal gift | Not included | Not included | Included | Included | Included |
Point Program
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Earn BI-SU points
Every order from the BI-SU online store earns points on the amount you pay before tax, at the rate set by your status.
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Use your points
Exchange your points for original BI-SU pieces, including some that are never for sale.
Please note
- Points are given on the price after any discounts, before tax. Shipping and fees don’t earn points.
- Fractions of a point are rounded down.
- Points are confirmed once you’ve received your order.
- If an order is returned or cancelled, the points it earned are taken back.
- Points expire two years after the last time you earned or used points.
- You can see your points balance at any time in your account.
Line up
Point Rewards
Exchange your BI-SU points for pieces from our collection, or for a tree in Borneo.
Discovery
A first taste of BI-SU, and a tree for Borneo.
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Plant a Tree in Borneo
Grows the forest the swiftlets call home.
150Points
Learn more -
Beauty Jelly Trio
One stick each of pineapple, rose and cranberry.
1,000Points
Log in to exchange -
3-Day Skincare Set
Three days of LASIAL™ skincare.
2,400Points
Log in to exchange
Inner Care
Swiftlet’s nest, taken from within.
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Beauty Jelly Rose
With roses grown in Japan.
2,800Points
Log in to exchange -
Beauty Jelly Cranberry
With tart cranberry.
3,200Points
Log in to exchange -
Beauty Jelly Pineapple
With bright pineapple.
3,600Points
Log in to exchange -
Concentrated Essence Powder
For your daily coffee or tea.
9,600Points
Log in to exchange -
E-3000 Collagen Essence Drink
Collagen and swiftlet’s nest.
10,000Points
Log in to exchange -
Beauty Jelly Pineapple
Our signature LASIAL™ jelly.
11,600Points
Log in to exchange -
Essence Enzyme Complex
Beauty that begins with fermentation.
12,800Points
Log in to exchange -
Signature Beauty Set - 3 Flavors
Three flavors in one box.
12,800Points
Log in to exchange -
16 Signature Swiftlet Nest
Our signature swiftlet’s nest drink.
18,000Points
Log in to exchange
Skin Care
LASIAL™, for the skin.
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Intensive Moisture Mask
A deep drink of moisture.
4,600Points
Log in to exchange -
Facial Essence Milk
Softens and seals in moisture.
8,400Points
Log in to exchange -
Hydrating Essence Lotion
LASIAL™, straight to the skin.
10,000Points
Log in to exchange -
Renewal Serum
Concentrated LASIAL™.
14,800Points
Log in to exchange -
Rejuvenating Cream
Rich LASIAL™ cream.
17,600Points
Log in to exchange
About exchanges
- Points are taken from your balance when you exchange them, and rewards ship like any other order.
- We can replace or refund a reward only if it arrives damaged or isn’t the one you chose. Please let us know within 7 days of delivery and send it back to us.
- Rewards can’t be exchanged or returned for any other reason.
Every order brings you closer to the next.